Privacy
Privacy Policy
Last updated: June 19, 2026.
This Privacy Policy explains how Leaf Kiln Atelier collects, uses, stores, and shares information when you browse the site, submit a commission inquiry, provide contact details, begin checkout, or communicate with us about an order. It is a launch-stage policy and should be reviewed by a qualified professional before large-scale commercial rollout.
Information
Information we collect
We may collect information you submit directly, including your name, email address, contact details, leaf origin notes, commission requirements, gift context, budget range, delivery timing, order notes, and support messages.
When you complete payment or enter checkout, payment information is processed by third-party payment providers. We do not store full card numbers or card security codes on this site.
The site may also record basic technical information such as pages visited, referral pages, device and browser data, form submission status, and checkout status for troubleshooting, analytics, and service improvement.
Use
How we use and share information
We use this information to reply to inquiries, assess leaf feasibility, recommend vessel forms and packaging, prepare quotes, schedule production, deliver orders, provide support, send necessary notices, and maintain secure website and payment flows.
We do not sell personal information. We share necessary information only with service providers involved in infrastructure, payment, email, data hosting, logistics, or customer support.
For corporate gifting or larger orders, we may process recipient details, message copy, packaging content, and delivery addresses with your authorization.
Control
Retention and your choices
We retain information for as long as needed to fulfill orders, provide support, meet tax and accounting requirements, resolve disputes, and maintain security.
You may contact the email shown on the site to request access, correction, or deletion of information you submitted. Some records may need to be retained for active production, delivery, financial, legal, or dispute-related purposes.
If you believe information is inaccurate or no longer necessary, describe the specific request in your email and we will respond within a reasonable period.
Security
Security, minors, and updates
We take reasonable measures to protect inquiry and order information, but no internet transmission or third-party service can be guaranteed as completely secure.
This site is not intended to provide services directly to minors. If a minor wants to commission a gift, an adult or guardian should communicate and place the order.
If this policy changes because of service updates, suppliers, or legal requirements, we will update this page. For active orders, we will avoid retroactive changes that materially reduce core commitments whenever possible.